About Us

Back Bay Records is one of the largest online independent record stores in the UK. We have been trading since 2012 and have positive customer feedback of 99.9% from almost 10,000 customers. We are a family owned business and you can be assured of great customer service from start to finish. You can check out our music store and our feedback on Discogs at www.discogs.com/seller/backbayrecords

Our web store will focus primarily on original vintage music, movie and fashion advertising, photography and posters from a wide variety of classic UK magazines from the last 40 years. These can be purchased as just the magazine page itself or even better framed and ready to hang straight away.

What do we mean by original? It means we only use the actual advertisement, picture or article from the original magazine. No reprints, photocopies or anything like that. We like vintage and original and for that reason most of our items are only available in single or limited quantities.

The vast majority of our prints are in near mint condition. However, all photos are of the actual item you will receive so any blemishes will be visible.

Lastly, we have a lot more to add, so if you are looking for anything in particular don’t hesitate to ask us at sales@backbayrecords.co.uk

SHIPPING

We ship quickly and use professional packaging to ensure your purchase arrives in the same condition it left.

All framed pictures are sent in strong photo wrap boxes with extra edge space protection and bubble wrap. Print only orders are sent in strong card backed envelopes. Larger posters are sent in strong tube rolls. All have fragile warnings on packages.

Standard shipping is non tracked to most destinations via Royal Mail in the UK and Royal Mail International Parcels.

Tracked shipping is available at checkout for an additional cost.

We usually complete orders within 2-3 working days after payment and normal delivery times after shipment are as follows :-

UK – 2 to 3 working days

Europe – 7 to 10 working days

USA / Canada / Rest of World – 10 to 14 working days

Please note these are a guide and can sometimes vary but are generally within these timescales.

RETURNS AND REFUNDS

We offer a no quibble guarantee on all our products and will accept returns and refunds if the product received is incorrect, not as described,  damaged or has not arrived. In any of these cases please contact us at sales@backbayrecords.co.uk and we will deal with promptly.

As our pictures are bespoke and made to order, we cannot accept returns where an item has been ordered in error. However, if we are contacted quickly enough before completion, we will do our best to accommodate.